RENTON, Wash., April 27, 2016 — PACCAR Parts’ new $32 million, state-of-the-art distribution center in Renton, Washington, is now fully operational. Servicing dealers in the Northwestern U.S. and Western Canada, the new 160,000 square-foot parts distribution center (PDC) is almost three times the capacity of its predecessor built in 1973.
“By investing in the latest technology and more than doubling the square footage, we are demonstrating our commitment to being a world-class leader in aftermarket parts distribution. We take pride in upholding our core values of providing customers with the highest product availability, quality service and unmatched value in the industry,” said David Danforth, PACCAR Parts general manager and PACCAR vice president.
The Renton PDC represents the new standard for PACCAR Parts distribution centers by incorporating strategic design, innovative technology and sustainability. With a 15,000 square-foot small-parts mezzanine and state-of-the-art equipment such as stock-picking equipment with built-in weight scales and a custom parcel conveyor, the facility provides operational efficiency and a 125 percent increase in capacity of parts, enabling it to store over 39,000 different parts.
Energy efficient systems including LED lighting and daylight harvesting contribute to meeting the environmental goals of PACCAR Parts, illustrating the company’s commitment to business sustainability and making a positive impact in the world.
“We designed every aspect of the PDC to create a logical efficient work flow. From the ‘pick path’ to the unique stocking fixtures, efficiency and accuracy measures have been taken at every point to streamline customer orders and ensure quick turnaround times,” said Laura Bloch, PACCAR Parts assistant general manager - operations.
The facility also includes a 50-person training room and an interactive “PACCAR Parts Experience” that demonstrates PACCAR Parts world-class distribution network, and industry-leading products and services to visitors. Featuring a 3-D model of the distribution center, the PACCAR Parts Experience demonstrates the efficiencies and innovative technologies that provide superior levels of customer service.
About PACCAR Parts:
PACCAR Parts operates a network of distribution centers that provides aftersales support to Kenworth, Peterbilt and DAF dealerships around the world. The company has a range of proprietary business solutions to help dealers improve their parts operations, including CONNECT, a cloud-based fleet maintenance program and parts inventory management system; PACCAR Parts Fleet Services, a consolidated billing service designed for long-haul or regional fleets with 250 or more trucks and multiple locations; and PACCAR MX engine support for technicians at Kenworth and Peterbilt dealerships in the PACCAR network.